Freelance Agent & Referral Policy

What a referral means

Real Agent may use referral or agent codes to record who introduced a lead, property opportunity or transaction. Attribution depends on the platform record and the applicable rules; simply knowing a party, viewing a property or becoming involved later does not automatically create a commission claim.

Referral codes and attribution

Use your own valid code and do not manipulate, replace or fabricate another person's attribution. Real Agent may review timing, account records, lead history, listing history and transaction events when resolving competing or unclear claims.

Commission is separate from property principal

Any Agent, Lead or Referee commission comes only from the separately disclosed Real Agent commission pool under the configured allocation rules. It does not give that participant a right to hold, receive or redirect property transaction principal.

Sale proceeds, rent and lease consideration remain payable to the verified principal beneficiary. Real Agent coordinates that principal payment separately from any eligible commission distribution.

When commission becomes payable

A referral or attribution record does not make commission immediately payable. Eligibility may depend on the transaction reaching the required stage, the attribution remaining valid, applicable fees or completion conditions being satisfied, and the beneficiary passing any required identity, compliance or bank-account checks.

An ineligible beneficiary or unverified commission-beneficiary account may be placed on hold. That hold does not change the amount due to the verified property principal beneficiary.

No authority to collect property principal

Agents, Leads and Referees must not represent that they are authorised to collect sale proceeds, rent or lease consideration on Real Agent's behalf merely because they introduced, listed, marketed, viewed or negotiated a property. A specific verified transaction authority would be required for any person other than the verified principal beneficiary to receive principal.

What agents may and may not promise

Do not promise that a listing will be approved, that verification will succeed, that a transaction will complete, or that a particular commission is guaranteed before its conditions are satisfied. Do not ask users to bypass Real Agent payment, contact-release, viewing, screening or verification controls.

Accurate representation

Agents and referrers must describe their relationship with Real Agent accurately. Participation in a referral or freelance-agent programme does not make a person an employee, director, officer, legal representative or unrestricted collection agent of Real Option Properties Ltd.

Disputes and corrections

If you believe attribution or commission information is wrong, raise it through Real Agent support with the relevant property, lead or transaction reference. We may preserve the existing record while reviewing evidence rather than silently rewriting transaction history.